Consent Disclosures

Effective Date: March 26, 2026

Last Updated: March 26, 2026

Version: 1.0

This page summarizes the key disclosures and acknowledgments you have accepted by creating a Helixa Health account and using the Platform. For full details, please refer to our Terms of Service and Privacy Policy.

1. Terms of Service & Privacy Policy

By creating a Helixa Health account, you have acknowledged and agreed to the following:

  • Terms of Service: You have read and agree to be bound by the Helixa Health Terms of Service, including the binding arbitration provision, class action waiver, and limitation of liability.
  • Privacy Policy: You have read and agree to the Helixa Health Privacy Policy, which describes how we collect, use, store, and protect your personal information.
  • Age Requirement: You are at least 18 years of age, or you are at least 13 years of age and have obtained the consent of a parent or legal guardian.
  • Accuracy: The information you provide during registration is accurate and complete.

2. Medical Disclaimer & Consent

Before accessing AI-generated health insights, genetic analysis, or recommendations, you have acknowledged and agreed that:

  • Informational Only: Helixa Health provides general health and wellness information for educational purposes only. The Platform does not provide medical advice, clinical diagnosis, treatment recommendations, or prescriptions.
  • No Provider-Patient Relationship: Your use of Helixa Health does not create a physician-patient, therapist-patient, pharmacist-patient, or any other clinical relationship between you and Helixa Health.
  • AI Limitations: Health insights are generated by artificial intelligence systems that may produce outputs that are incomplete, inaccurate, or not applicable to your individual circumstances. AI systems may generate errors or "hallucinations." You should treat all AI-generated content as preliminary and subject to professional verification.
  • Consult Your Provider: You should always seek the advice of a licensed healthcare professional before making any medical decision, changing medications, altering treatment plans, beginning any supplement or diet regimen, or starting an exercise program. You should never delay or forgo seeking professional medical advice because of content on this Platform.
  • Supplement Disclaimer: Any supplement recommendations are informational only and have not been evaluated by the FDA. The Platform is not intended to diagnose, treat, cure, or prevent any disease.
  • Emergency Services: If you are experiencing a medical emergency, call 911 (or your local emergency number) immediately. Do not rely on this Platform for emergency medical assistance.
  • Assumption of Risk: You acknowledge that you assume all risk associated with your reliance on AI-generated insights and recommendations, and that Helixa Health's liability is limited as described in the Terms of Service.

3. Genetic Data Processing

Before uploading genetic data to Helixa Health, you have reviewed and consented to the following:

What We Do With Your Genetic Data:

  • Your genetic data is analyzed by our AI systems to generate personalized health insights, variant interpretations, and wellness recommendations for your informational use.
  • Genetic data is encrypted at rest (AES-256) and in transit (TLS 1.2+). It is pseudonymized during AI processing and logically separated from AI vector databases.
  • Genetic data is not shared with employers, health insurers, life insurers, disability insurers, long-term care insurers, data brokers, or any third party for underwriting, actuarial, or employment purposes.

Legal Protections and Limitations:

  • GINA: The Genetic Information Nondiscrimination Act (GINA) prohibits the use of genetic information in health insurance and employment decisions. However, GINA does not cover life insurance, disability insurance, or long-term care insurance.
  • State Laws: Depending on your state of residence, you may have additional genetic privacy protections (e.g., under Illinois GIPA, California CalGINA/CPRA, or other state statutes). You can exercise state-specific rights through your account settings or by contacting us.

4. Health Records & Lab Data

Before uploading health records or lab results, you have reviewed and consented to the following:

  • Voluntary Upload: By uploading health records to Helixa Health, you are voluntarily sharing this data outside the HIPAA framework. Helixa Health is not a covered entity or business associate under HIPAA. Once you upload your data, it is governed by the Helixa Health Privacy Policy and Terms of Service, not by HIPAA.
  • Your Responsibility: You represent that you have the legal right to upload the health records you provide. If you are uploading records for a minor, you represent that you are the parent or legal guardian of that minor.
  • Processing: Your health records are analyzed by AI systems to generate educational insights. These insights are not medical advice and should be reviewed with your healthcare provider.
  • Security: Uploaded records are encrypted, access-controlled, and subject to audit logging as described in our Privacy Policy.

5. Privacy & Data Use

Helixa Health is committed to protecting your privacy. Here is a summary of how we handle your data:

  • Purpose Limitation: Health-related data you provide (genomics, lab results, symptom tracking, lifestyle data) is used only to generate personalized health insights for your informational use.
  • No Sale of Data: We do not sell, rent, or trade your personal health data to any third party.
  • De-Identification: Your data may be de-identified and aggregated to improve the platform, advance research, and develop population health insights. De-identified data cannot be traced back to you and is not subject to deletion requests.
  • Deletion Rights: You can delete your personal data at any time via "My Profile" > "Delete Account" or by contacting support. Genetic data is deleted within 30 days of your request; encrypted backups are deleted within 90 days.
  • California Residents: You have additional rights under the California Privacy Rights Act (CPRA), including the right to limit the use of sensitive personal information. See our Privacy Policy for details.

6. Cookies & Tracking

Helixa Health uses cookies and similar technologies to operate and secure our website. We do not use cookies for advertising or behavioral tracking.

  • Essential Cookies: Required for website functionality, authentication, and security. These cannot be disabled.
  • Analytics Cookies: Used to understand how visitors interact with our website so we can improve the user experience. These are anonymous and do not track you across other sites.
  • No Advertising Cookies: Helixa Health does not use advertising cookies, retargeting pixels, or cross-site tracking technologies.

7. Minor/Guardian Consent

Helixa Health requires verified parental or guardian consent for users under 18. If you are using the Platform on behalf of a minor, you have represented and warranted the following:

  • You are the parent or legal guardian of the minor for whom the account was created or data was uploaded.
  • You have read and agree to the Terms of Service and Privacy Policy on behalf of the minor.
  • You understand that the minor's genetic and health data will be processed as described in the Privacy Policy, and you consent to such processing.
  • You understand that AI-generated insights are educational only and do not constitute medical advice for the minor.
  • You accept responsibility for supervising the minor's use of the Platform and for all activity under the minor's account.